We are also changing how remote playback works for streaming personal media (that is, playback when not on the same local network as the server). The reality is that we need more resources to continue putting forth the best personal media experience, and as a result, we will no longer offer remote playback as a free feature. This—alongside the new Plex Pass pricing—will help provide those resources. This change will apply to the future release of our new Plex experience for mobile and other platforms.

  • @LandedGentry@lemmy.zip
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    020 days ago

    ITT: valid critiques of plex, understatements about how easy it is to set up and run Jellyfin for you and your friends/family, and a surprising number of people who don’t understand how plex works.

  • @yarr@feddit.nl
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    020 days ago

    A big part of the appeal with Plex is that you can run a server and friends can sign up for a FREE account and stream remotely. When you take this away, you’re going to just kneecap the whole offering. This is such an arrogant move from Plex: they are thinking that when this change goes live they will get a flood of subscriptions. The more likely outcome is they will get a few subscriptions and a lot more angry and frustrated people that walk away.

  • @Majestic@lemmy.ml
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    022 days ago

    Jellyfin needs to partner with someone people can pay a very low and reasonable and/or one-time fee to enable remote streaming without the fuss of setting up either dangerous port-forwarding or the complexity of reverse proxies (paying for a domain-name, the set-up itself including certificates, keeping it updated for security purposes).

    And no a VPN is not a solution, the difficulty for non-technical users in setting up a VPN (if it’s even possible, on smart-tvs it’s almost always not, and I don’t think devices like AppleTV and other streaming boxes often support them) is too high and it’s an unwanted annoyance even for technical users.

    I’m not talking about streaming video’s through someone else’s servers or using their bandwidth. I’m talking about the connection phase of clients and servers where Plex acts like an enhanced dynamic DNS service with authentication. They have an agent on the local media server which sends to the remote web service of the third party the IP address, the port configured for use, the account or server name, etc. When a client tries to connect they go to this remote web service with the servername/username info, the web service authenticates them then gives them the current IP address and any other information necessary. It then sends some data to the local Jellyfin server about the connecting client to enable that connection and then the local media Jellyfin server and the client talk directly and stream directly.

    Importantly the cost of running this authentication and IP address tracking scheme would be minimal per Jellyfin server. You could charge $5/year for up to 20 unique remote clients and come out ahead with a slight profit which could be put back into Jellyfin development and things like their own hosting costs for code, etc. Even better if they offer lifetime for this at $60-$80 they’d get a decent chunk of cash up-front to use for development (with reasonable use restrictions per account so someone hosting stuff in Hetzner or whatever and serving 300 people with 400 devices will need to pay more because they’re clearly doing this for profit and can afford to throw some more money at Jellyfin).

    Until Jellyfin offers something that JUST WORKS like that it’s not going to be a replacement for Plex, whatever other improvements they offer to users it’s still a burden for the server runner to set up remote streaming in a way that isn’t either incredibly dangerous (port forwarding) OR either involves paying money to third parties AND/OR the trouble of running your own reverse proxy and/or involves walking users through complicated set-up process for each device that you have to repeat if you change anything major like your domain name when using a VPN.

  • @JasSmith@sh.itjust.works
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    021 days ago

    I’m seeing a lot of negativity but I think they offer a great service and deserve to be paid for their work. I bought a lifetime pass many years ago and I almost feel guilty how much value I have received over that time.

  • @Uncut_Lemon@lemmy.world
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    021 days ago

    I stopped using Plex shortly after they started forcing logging in with your online Plex account to connect to LAN only based server. The writing was on the wall all those years ago. Who wants to be locked out of their media when the internet is offline, completely defeated the point of self hosting local infrastructure

    Jellyfin, while lacking a bit when I first migrated, has continued improved over the years and it has been joyful to use. Plus Jellyfin supported hardware transcoding before Plex did, which was a gripe I had with Plex at the time.

    I stream from my server remotely and share with Family without hassle. I dunno where Plex is trying to go, glad I bailed long ago

  • @jivandabeast@lemmy.browntown.dev
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    22 days ago

    The audacity of this company to increase prices when: A) downloads are locked behind the paywall but havent worked in years (probably close to a decade at this point) B) they focus all the development time on bringing bullshit to the platform (live tv, rentals, other streaming app searches, etc)

    Requiring a subscription for remote access is actually fucking insane, they don’t have any bandwidth costs associated with that other than authentication so ???

    This will drive people to Jellyfin, and watch how fast Plex drops into irrelevance when all the selfhosters move away. Plex is (now was) the #1 thing to that both myself and others in this community would recommend to someone looking to get into selfhosting. ¯⁠\⁠_⁠(⁠ツ⁠)⁠_⁠/⁠¯ not anymore, wonder how much the revenue will drop?

  • @GrundlButter@lemmy.dbzer0.com
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    022 days ago

    It looks like as long as the host has a Plex pass, this doesn’t change much. It is a regression of service, which sucks, but there are viable alternatives for those unable or unwilling to pay. And honestly, jellyfin is the clear winner in that case and always has been.

    Now, if they start to charge my friends and family for access to my media after I have already paid them for their lifetime subscription, then I’ll grab a pitchfork with the crowd.

    Also, why not run both and be ready? The resources required are minimal if you’re running via docker, just some extra RAM and a negligible amount of compute for overhead on library maintenance tasks.

    • ditty
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      022 days ago

      Same. I’m not switching to Jellyfin yet either - mostly because of my boomer parents - but this is getting close to the tipping point for me

    • @Evrala@lemmy.world
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      022 days ago

      I run both on my unraid NAS. I use plex for streaming to my phone over cell data. I use jellyfin for streaming to my laptops and TV.

      Plex tends to break every once and a while though. Not often, but it happens enough that I’m replacing it with just having my music on a DAP that is synced with Syncthing.

      I also use the comic viewer function of jellyfin.

  • @RonnyZittledong@lemmy.world
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    022 days ago

    I have a lifetime plex pass so this does not really affect me but I expect the trend of degrading experience to continue. I would have switched to Jellyfin a long time ago but I am dreading contacting everyone I share with and getting them migrated.

    • Ebby
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      022 days ago

      Same boat here. I chose Plex because the apps were everywhere. Smart TV’s, phones, web…

      I can switch, no problem. I don’t want to have to teach my parents a new app. OMFG!

      • @corroded@lemmy.world
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        022 days ago

        This is also true of Jellyfin, though. I have apps on my Windows PC, my Android phone, multiple Nvidia Shield boxes on my TVs, plus the web interface if I need it.

        I switched over from Plex several years ago, and while it takes a bit more time to configure, compatibility for clients seems just as good for Jellyfin as it is for Plex.

        Most importantly, Jellyfin is strictly client/server, no “cloud” bullshit and no remote account is required; I don’t want Plex phoning home with a list of the media on my file server.

        • Ebby
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          022 days ago

          Jellyfin certainly took off. Great for them. It just wasn’t polished or an option when I set things up way back then.

      • @Dudewitbow@lemmy.zip
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        022 days ago

        its actually the sole reason why i ended up paying for plex myself. its not because on ME that i ended up using plex, its moreso everyone else that I want to give my server access to with the least amount of hurdles that made me ultimately go that route.

    • @fishpen0@lemmy.world
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      22 days ago

      Same here except we’ve also started living somewhere with managed internet and we don’t have the ability for port forwarding or upnp anymore. Plex relay is the only reason I can still stream to my phone or my family and jellyfin has no equivalent.

      This is incredibly common in smaller countries that are double natting inside their ISPs. This used to be very common in the US before the FCC blocked apartments from contracting with ISPs. Unfortunately for many of us this is coming back rapidly since the current FCC has reversed that rule and landlords can force you on a specific ISP and equipment again.

      I can go way out of my way to make this work anyway with a lot of router on a stick style garbage out to a cloud host somewhere and retrain my entire family to connect a jellyfin app to my server or I can keep using plex and not work that hard

        • @fishpen0@lemmy.world
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          22 days ago

          Which starts at $20/mo. Meanwhile I bought plex pass lifetime for $50 over 12 years ago. Even with the new pricing monthly plex pass is cheaper than cloudflare tunnel

            • @scarilog@lemmy.world
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              021 days ago

              It’s against CloudFlare ToS to use CF tunnels for media streaming like this. You can risk it ig but I have important stuff like domain registrations on CloudFlare so I’m personally not willing to risk getting banned.

  • @LoopingRiver@lemm.ee
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    022 days ago

    So I have a lifetime Plex pass, but my friend (who is remote) does not. Does this change mean they have the have a Plex pass to connect to my device remotely?

  • Rhonda Sandtits
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    022 days ago

    The reality is that we need more resources to continue putting forth the best personal media experience

    How stupid do they think we are?

    • Unruffled [they/them]
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      022 days ago

      Here, I fixed it:

      The reality is that we need more resourcesmoney to continue putting forth the best personal media experienceincrease our profit margins.

    • @pivot_root@lemmy.world
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      022 days ago

      Very, apparently.

      They use UPnP and NAT-PMP1 to have clients directly stream the media from users’ own self-hosted servers. It costs them almost nothing in bandwidth to do that.

        • @pivot_root@lemmy.world
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          022 days ago

          Fair enough, although that actually has worse optics IMO. It goes from “this costs us money, so pay us” to “we need money, so we’re creating an artificial reason for you to pay us”

  • @Old_Yharnam@lemmy.world
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    022 days ago

    Would Tailscale/ZeroTier work as a workaround for this or do you think Plex would also put that behind a paywall?