• @kyle@lemm.ee
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    03 months ago

    Pretty much just MS Dynamics. Or you build your own, that’s common too.

    There are others, Zendesk has a CRM, some use ServiceNow or Hubspot but those don’t fit the same use case.

      • @kyle@lemm.ee
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        03 months ago

        100% agree, it’s hot garbage. I have no idea how it’s lasted

        • @jawsua@lemmy.one
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          03 months ago

          I told my boss if they seriously consider SN for CRM or ticketing, I’m looking for work elsewhere. I won’t subject myself to that again