I switched to windscribe last month because the proton CEO starting spewing politcal BS, and I wanted port forwarding that wasn’t locked behind a shitty GUI.

As far as I was concerned setup was super easy, the VPN speeds were great, and port forwarding worked really nicely. The whole price for a fixed server and port forward, + unlimited data was a bit much (at $95/year) but for the ease of use and speeds I was getting, I was happy to stick with them.

My setup is a always-on server with a 1gbps connection, where yes, I fucking seed my shit, all of it. I have about 30TB of linux ISOs and counting, and it’s rare that my combined upload speed is less than 1MBps, ever.

Which lead me to getting banned from windscribe with no notice or warning in the middle of last week. This lead to me having to spend tracker points to avoid HnR, and i’m also unable to grab any new ISOs until I find a new VPN provider that won’t ban me for actually using the service full time.

I did shoot them an email (after talking’ with their AI bot first), and they were actually helpful enough. The offered to restore support, so long as I promised to not torrent with them again (which, I honestly did promise not to. I’m not sticking with a VPN service that can’t handle me actually using it for what it’s advertised for) and they did unban the account. Whole email chain took about three days to get resolved.

My sticking point is that they still have instructions on setting up torrents on their own website, and that they specifically allow for unlimited data (with the plan i paid for) so long as it’s just one user. I did not break those rules. After clarifying that in the support email, they still said that I was using too much data (despite the unlimited data advertisement) and that torrenting was not allowed on their service.

TL:DR: Windscribe bans you if you use a lot of data, and support says torrents aren’t allowed, despite their website advertising such. Proof in the attached images.

If y’all have any other suggestions for a VPN that allow port forwarding i’d really appreciate it.

    • TerkErJerbsEnglish
      17•2 days ago

      Like most any paid VPN service they need to track bandwidth usage somewhat. They can’t see what you’re accessing but they can see how much of whatever it is. Windscribe also offers a free 10gb/mo plan so they do track it for that purpose as well, much like any VPN with a free tier would.

        • DaGeek247OP
          20•2 days ago

          Because I told them I used torrents. Their FAQ literally has a page with instructions for setting up torrents. Still does. I didn’t think it’d be an issue for them.

          • @qwerty@discuss.tchncs.deEnglish
            10•2 days ago

            You told them after getting banned so either they saw you were torrenting or gave you a bs explanation and banned you just for your data usage.

            • DaGeek247OP
              5•1 day ago

              Probably the latter. Doesn’t matter which it is though; they advertise both on their website.

        • TerkErJerbsEnglish
          8•2 days ago

          It’s probably pretty obvious when terabytes of upload are accrued over a few days like what OP mentioned, by seeding 24/7.